The focus of everything we do at savhhairporttransportation.com is to provide a high level of service that is fair to our clients and does not negatively impact our business practices. Therefore, we have created the following Terms of Service Agreement based on time of reservation, time of pickup, full refund of fare, partial refund of fare, no refund of fare and distance from the Savannah Airport.
*When you make a reservation for a same day pickup to the Savannah Airport or any airport, that is more that five miles from the pickup address the fare is considered fully earned. Your reservation can be changed without penalty, and subject to availability, if it is done more than two hours from the time of pickup. If a change, excluding a cancellation, is made less than two hours from time of pickup a $10.00 change fee may apply. If a cancellation is made less than two hours from the time of pickup and/or the pickup address is more than twelve miles from the destination airport, the total to be charged or charged, will be retained by savhhairporttaxi.com.
*If a reservation is made up to the day prior to the scheduled pickup date you may change the pickup date and/or pickup time, subject to availability, and without penalty up to 7:00pm EST the day before the pickup date. If there is a cancellation after 7:00pm EST the day prior to the pickup date the total amount is considered fully earned and due to the loss of other business, a $25.00 cancellation fee will be retained by savhhairporttaxi.com. If a cancellation is made the day of the pickup and/or the pickup address is more than twelve miles from the destination airport, the total to be charged or charged, will be retained by savhhairporttaxi.com.
*ALL pickups to the Savannah Airport or any airport that is more than five miles from the pickup address, at our discretion, may require advance payment using any major credit or debit card. If you make your reservation online a Client Service Rep will call you to take payment via the telephone or he/she will email you an invoice that is due upon receipt.
*When a early morning pickup reservation (defined as a pickup between 12:01am and 11:59am) is made your payment is again required in advance and is considered fully earned. We may process the total fare due including any gratuity, only after advising you. We may, after advising you, also take your credit/debit card information and allow for the processing of the card in our vehicle or you may instead remit payment in cash to your driver. If you cancel your reservation the total amount will be processed by us and will be considered non-refundable. However, if you make a change of date/time subject to availability, you may do so up to 7:00pm EST the calendar day prior to the pickup date with absolutely no penalty.
*By making your reservation online or via a Client Service Rep you agree to our Terms of Service*
* Any refunds issued are done so on a net basis*